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<DIV align=center><IMG class=hide border=0 src="http://www.1stdirect.com/emails/html emails/spacer.gif" width=1 height=20><BR class=hide><A href="http://www.1stdirect.com"><IMG border=0 alt="First Direct Corp." src="http://www.1stdirect.com/emails/html%20emails/1stdirecta.jpg" width=225 height=68></A><BR><IMG border=0 src="http://www.1stdirect.com/emails/html emails/spacer.gif" width=1 height=17></DIV></TD>
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<H4 style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 24px; MARGIN-TOP: 0px; FONT-FAMILY: 'Helvetica Neue',Helvetica,Arial,sans-serif; MARGIN-BOTTOM: 10px; COLOR: #444444 !important; FONT-SIZE: 18px; FONT-WEIGHT: normal; PADDING-TOP: 0px"><STRONG>A Quick GoldMine Survey</STRONG></H4>
<P style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 19px; MARGIN-TOP: 0px; FONT-FAMILY: 'Helvetica Neue',Helvetica,Arial,sans-serif; MARGIN-BOTTOM: 0px; COLOR: #666; FONT-SIZE: 13px; FONT-WEIGHT: normal; PADDING-TOP: 0px">The following contains a quick survey about your general use of your computer and GoldMine. Some users often complain about GoldMine performing &quot;SLOWLY', when  it's actually  their machine that is running slow. The performance of your machine directly affects the performance of GoldMine.</P>
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  Please take a moment to respond to the following survey and give us feedback on some of the issues you would like help with. Simply click on your response to respond.</P>
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<TD width="389"><FONT size=2 face=Arial>Does&nbsp;your organization use APPLE computers? </FONT></TD>
<TD width="27"><FONT size=2 face=Arial>YES</FONT></TD>
<TD width="19"><FONT size=2 face=Arial>NO</FONT></TD>
<TD width="75"><FONT size=2 face=Arial>CALL ME </FONT></TD></TR>
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<TD width="389"><FONT size=2 face=Arial>Would you like to be able to use GoldMine on a MAC? </FONT></TD>
<TD width="27"><FONT size=2 face=Arial>YES</FONT></TD>
<TD width="19"><FONT size=2 face=Arial>NO</FONT></TD>
<TD width="75"><FONT size=2 face=Arial>CALL ME </FONT></TD></TR>
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<TD width="389"><FONT size=2 face=Arial>Would you like to see an increase in your computers performance by changing a few user/computer settings? </FONT></TD>
<TD width="27"><FONT size=2 face=Arial>YES</FONT></TD>
<TD width="19"><FONT size=2 face=Arial>NO</FONT></TD>
<TD width="75"><FONT size=2 face=Arial>CALL ME </FONT></TD></TR>
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<TD width="389"><FONT size=2 face=Arial>Do you know how to defrag your hard drive? </FONT></TD>
<TD width="27"><FONT size=2 face=Arial>YES</FONT></TD>
<TD width="19"><FONT size=2 face=Arial>NO</FONT></TD>
<TD width="75"><FONT size=2 face=Arial>CALL ME </FONT></TD></TR>
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<TD width="389"><FONT size=2 face=Arial>Do you understand the benefit&nbsp;of defragging your hard drive? </FONT></TD>
<TD width="27"><FONT size=2 face=Arial>YES</FONT></TD>
<TD width="19"><FONT size=2 face=Arial>NO</FONT></TD>
<TD width="75"><FONT size=2 face=Arial>CALL ME</FONT></TD></TR>
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<TD width="389"><FONT size=2 face=Arial>Do you have a proper backup system&nbsp;in case of a major disaster? </FONT></TD>
<TD width="27"><FONT size=2 face=Arial>YES</FONT></TD>
<TD width="19"><FONT size=2 face=Arial>NO</FONT></TD>
<TD width="75"><FONT size=2 face=Arial>CALL ME </FONT></TD></TR>
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<TD width="389"><FONT size=2 face=Arial>Do you know how to recover a backup and do so quickly? </FONT></TD>
<TD width="27"><FONT size=2 face=Arial>YES</FONT></TD>
<TD width="19"><FONT size=2 face=Arial>NO</FONT></TD>
<TD width="75"><FONT size=2 face=Arial>CALL ME </FONT></TD></TR>
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<TD width="389" height="36"><FONT size=2 face=Arial>Do you have adequate Antivirus and Malware protection  installed? </FONT></TD>
<TD width="27"><FONT size=2 face=Arial>YES</FONT></TD>
<TD width="19"><FONT size=2 face=Arial>NO</FONT></TD>
<TD width="75"><FONT size=2 face=Arial>CALL ME </FONT></TD></TR>
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  <TD height="36">Would you like to send a survey like this from your GoldMine?</TD>
  <TD><FONT size=2 face=Arial>YES</FONT></TD>
  <TD><FONT size=2 face=Arial>NO</FONT></TD>
  <TD><FONT size=2 face=Arial>CALL ME </FONT></TD>
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</TD></TR></TBODY></TABLE><IMG class=divider border=0 src="http://www.1stdirect.com/emails/html emails/spacer.gif" width=1 height=15><BR>
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<H4 style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 24px; MARGIN-TOP: 0px; FONT-FAMILY: 'Helvetica Neue',Helvetica,Arial,sans-serif; MARGIN-BOTTOM: 10px; COLOR: #444444 !important; FONT-SIZE: 18px; FONT-WEIGHT: normal; PADDING-TOP: 0px" class=secondary><STRONG>How does this work?&nbsp;&nbsp;</STRONG></H4>
<P style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 19px; MARGIN-TOP: 0px; FONT-FAMILY: 'Helvetica Neue',Helvetica,Arial,sans-serif; MARGIN-BOTTOM: 0px; COLOR: #666; FONT-SIZE: 13px; FONT-WEIGHT: normal; PADDING-TOP: 0px"><SPAN style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 19px; FONT-FAMILY: 'Helvetica Neue',Helvetica,Arial,sans-serif; COLOR: #666; FONT-SIZE: 13px; FONT-WEIGHT: normal; PADDING-TOP: 0px"><IMG style="PADDING-LEFT: 17px" border=0 alt="Request a Call Back - Click Here" align=right src="http://www.1stdirect.com/emails/html%20emails/request%20a%20call.jpg" width=157 height=132></SPAN>This email was sent using GoldMine and IntelliClick software.<br>
  IntelliClick is a GoldMine add-on which allows you to insert intelligent hyperlinks, that instantly track back to your GoldMine database. You can schedule calls, next actions, update GoldMine fields, manage bouncebacks &amp; unsubscribes, forward to friends, plus much more. If you are interested in learning more, simply click the button to the right and I will call you back. It's as simple as that.</P>
<P style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 19px; MARGIN-TOP: 0px; FONT-FAMILY: 'Helvetica Neue',Helvetica,Arial,sans-serif; COLOR: #000; FONT-SIZE: 15px; FONT-WEIGHT: normal; PADDING-TOP: 0px">&nbsp;</P>
<P style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 19px; MARGIN-TOP: 0px; FONT-FAMILY: 'Helvetica Neue',Helvetica,Arial,sans-serif; COLOR: #000; FONT-SIZE: 15px; FONT-WEIGHT: normal; PADDING-TOP: 0px">&nbsp;</P>
<P style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 19px; MARGIN-TOP: 0px; FONT-FAMILY: 'Helvetica Neue',Helvetica,Arial,sans-serif; COLOR: #000; FONT-SIZE: 15px; FONT-WEIGHT: normal; PADDING-TOP: 0px">Jerome&nbsp;Dymond<BR>First Direct Corp.<BR>Phone: 845.221.3800 x116 <A href="mailto:Jay@1stdirect.com"><br>
  Jay@1stdirect.com</A><br>
  <A href="http://www.1stdirect.com/">www.1stdirect.com</A><br>
  <A href="http://www.goldminesuccess.com">ww.goldminesuccess.com</A></P>
<P><a href="http://www.1stdirect.com"><IMG border=0 alt="First Direct Corp." src="http://www.1stdirect.com/emails/html%20emails/1stdirecta.jpg" width=225 height=68></a>
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<TD style="PADDING-LEFT: 10px" class=footershow vAlign=top width=441><IMG border=0 src="http://www.1stdirect.com/emails/html emails/spacer.gif" width=1 height=8><BR>
<P style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 18px; MARGIN-TOP: 0px; FONT-FAMILY: Helvetica,Arial,sans-serif; MARGIN-BOTTOM: 15px; COLOR: #a6a6a6; FONT-SIZE: 12px; PADDING-TOP: 0px" class=reminder>You're receiving this because you're a current First Direct Corp. customer or <BR>you requested information about our services.</P></TD>
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<P style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 15px; MARGIN-TOP: 0px; FONT-FAMILY: Helvetica,Arial,sans-serif; MARGIN-BOTTOM: 0px; COLOR: #b3b3b3; FONT-SIZE: 11px; FONT-WEIGHT: bold; PADDING-TOP: 0px">First Direct Corp.<BR>(845) 221 3800</P>
<P style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 15px; MARGIN-TOP: 0px; FONT-FAMILY: Helvetica,Arial,sans-serif; MARGIN-BOTTOM: 0px; COLOR: #b3b3b3; FONT-SIZE: 11px; FONT-WEIGHT: normal; PADDING-TOP: 0px">2345 Route 52<BR>Hopewell Jct, NY 12533</P></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><IMG border=0 src="http://www.1stdirect.com/emails/html emails/spacer.gif" width=1 height=25><BR></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></BODY></HTML>