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Home >> HelpDesk Software >> Tele-Support HelpDesk

Inquiry Status Publisher

Offer your customers the ability to lookup status and other information on their open inquiries.

All that's required is that your company has a Web Site.

Product Information:

  • Publish inquiry status information for 'selected' customers so that they can visit
    your web site and easily find out information about open or recently closed inquiries
    for their companies.
  • Allows you to choose 'which' customers can perform lookups,
    and 'what' information you want them to see.

  • Choose from standard templates or design
    your own.
  • Can automatically upload 'fresh' information on a schedule of your
    choosing, i.e. 'once a day','every hour', every 4 hours, etc.

  • Publish to an area on your web site available to all visitors or in a 'subscribers
    only' folder on your site.

  • Requires no special software or hardware. Publish on either a dedicated
    or shared hosted web server.

And best yet ..... There is no additional cost.
It is currently included as a core feature of Version 3.1

Have a look at the VIDEO DEMO which demonstrates how this feature works,
or actually try it out on the Inquiry Status Publisher DEMO PAGE.

Requires licensed Tele-Support HelpDesk 3.1+