Home >> GoldMine
Add-ons >> Computer Telephony integration
Dial directly from within GoldMine. Automatically display the details of incoming callers before you answer the phone and much more...
Automated Outbound Dialing for maximum agent productivity. The scalable, cost-effective alternative to a Predictive Dialer
Record Telephone Calls and Link to Contact Records. Listen to all of the conversations with a customer from their contact record.
This product allows you to take complete control of your agents' call environment. Just click to reorganize agents' outbound call lists, check call quotas for quality and quantity, and manipulate workloads to meet individual skill sets. |