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Help Desk / Technical Support
expert technical support and customer service staff
are availble to answer your questions Mon-Fri 8:00 am
- 5:00 pm EST. We're dedicated to providing you with
the very best customer experience available.
We're happy to offer our customers technical support via
Which support option is best for you?
What to do if you need technical support for your GoldMine system...
GoldMine users are entitled to FREE email support from the manufacturer, FrontRange Solutions. In addition, there is "system help" and the GoldMine Knowledgebase which are FREE. Still, there may be times when you want a person!
When you want to speak with an expert, you have two options ... you can purchase GoldMine Support Bundles from FrontRange or you can use First Direct's help desk services. Which one is right for you?
Consider the big advantages of using First Direct versus the manufacturer:
Bottom line - if you need any aspect of support regarding your GoldMine system, First Direct should be your first choice!
Setting up a support account with First Direct is fast and easy. Contact us today if you'd like First Direct there for you!
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