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Home >> CRM Software >> GoldMine Software >> GoldMine Premium Edition

GoldMine 9.0 System Requirements

These system requirements are supplied by FrontRange Solutions as taken from the manufacturer's GoldMine Installation Guide. Please note that requirements vary by implementation. Contact First Direct Corp. for more information.

 
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Server Requirements

Server Operating Systems

FrontRange Solutions supports these operating systems for the GoldMine Application Server:

  • Microsoft Windows Server 2008 R2(recommended)
  • Microsoft Windows Server 2008 (recommended)
  • Microsoft Windows Server 2003 R2 SP2 (recommended)
  • Microsoft Windows Server 2003 R2 (supported)
  • Microsoft Windows Server 2003 SP2 (supported)

If you are using Microsoft Small Business Server (SBS 2003 supported or 2008 recommended), it must be installed and working prior to installing GoldMine.

Ensure that SBS service packs are current and applied.
Server Hardware Requirements

NOTE: The 64-bit version of these Windows Server operating systems are supported for use as a GoldMine Server.

If you are using Microsoft Small Business Server (SBS 2003 supported or 2008 recommended), it must be installed and working prior to installing GoldMine. Ensure that SBS service packs are current and applied.

Operating System CPU (Intel or AMD) RAM

Microsoft Windows Server 2008 R2(recommended)

3.0 GHz or faster 3 GB RAM (4GB or more RAM
depending IF SQL is hosted on this same machine.)
Microsoft Windows Server 2008 (recommended) 3.0 GHz or faster 3 GB RAM (4GB or more RAM
depending IF SQL is hosted on this same machine.)
Microsoft Windows Server 2003 R2 SP2 recommended) 2.0 GHz or faster 2 GB RAM (3GB or more RAM
depending IF SQL is hosted on this same machine.)
Microsoft Windows Server 2003 R2 (supported) 2.0 GHz or faster 2 GB RAM (3GB or more RAM
depending IF SQL is hosted on this same machine.)
Microsoft Windows Server 2003 SP2 (supported) 2.0 GHz or faster 2 GB RAM (3GB or more RAM
depending IF SQL is hosted on this same machine.)

Database Requirements

  • Microsoft SQL Server 2005 (SP2 supported or SP3 recommended) or Microsoft SQL Server 2008 (recommended) must be installed and configured.
  • Microsoft SQL Server 2005/2008 Reporting Services must be installed and configured to use the Scheduled Reports feature.
  • Microsoft SQL Server 2005/2008 Full Text Search must be installed and configured to use Full Text Search feature.
  • Microsoft SQL Server 2005/2008 Client Tools must be installed prior to initiating the GoldMine installation process if you intend to perform a Server installation to share your database.

NOTE: If you are currently using Microsoft SQL Server 2000 for your database, you will need to run either the SQL 2005 or SQL 2008 setup to upgrade the database to a compatible version.

CAUTION: When upgrading from SQL 2000 to either SQL 2005 or SQL 2008, you must back up your SQL 2000 database and then restore it into the newer version. For more information, refer to the documentation that came with your version(s) of SQL Server.

NOTE: A minimum of Microsoft SQL SQL 2005/2008 Express with Advanced Services is required for the GoldMine database. Express editions have a maximum database size of 4GB.

Additional Server System Requirements

  • TCP/IP Network Protocols (recommended)
  • Microsoft Data Access Components (MDAC) 2.6 or higher. MDAC is installed automatically with SQL Server.
  • SCSI or Ultra DMA Enhanced IDE hard drives: RAID Array or mirrored (recommended).
  • 1GB/100 MBps network connection (recommended).
  • DVD drive for the SQL install.

Server Memory Requirements

NOTE: The following table listed recommended RAM allocations. Your actual RAM requirement can vary depending on your installed operating system and other performance considerations. Insufficient RAM might cause you machine to process data more slowly.

Database Size Minimum RAM Allocation
50 MB 128 MB
100 MB 256 MB
500 MB < 2 GB 512 MB
2–5 GB 1 GB
5–12 GB 2 GB
12+ GB 3 GB

NOTE: You might also need to increase your RAM allocation when using Universal Search and Full Text Search in GoldMine.

Server Performance Considerations

The amount of RAM you have in your Server and the CPU speed requirements vary depending upon your database size and these factors:

NOTE: These factors are in addition to the database size and RAM recommendation listed in the table for "Server Memory Requirements". For example, if you have 2 GB of mailbox records, you would likely increase your RAM to match the recommendations accordingly.

Number of items in the database:

  • Contact Records (1 KB each)
  • Detail Records (2 KB each)
  • History Records (1 KB each)
  • Userdefined fields
  • Number of simultaneous users on the network
  • Database size
  • Mailbox records (often the largest table and most used)

Workstation System Requirements

Microsoft Data Access Components (MDAC) 2.6 or higher must be installed on any shared or undocked workstation to enable database functionality. MDAC is installed automatically with SQL Server.

NOTE: FrontRange Solutions neither supports nor recommends using Windows emulators on Macintosh, Linux, or other operating systems.

Workstation Operating Systems

FrontRange Solutions supports these operating systems for the GoldMine Network Clients:

  • Microsoft Windows 7 (recommended)
  • Microsoft Windows Vista SP1 (recommended)
  • Microsoft Windows XP SP3 (recommended)
  • Microsoft Windows XP SP2 (supported)
  • Microsoft Windows Server 2008 R2(recommended)
  • Microsoft Windows Server 2008 (recommended)
  • Microsoft Windows Server 2003 R2 SP2 (recommended)
  • Microsoft Windows Server 2003 R2 (supported)
  • Microsoft Windows Server 2003 SP2 (supported)

NOTE: The following 64bit version Windows operating systems are supported for use as a GoldMine Workstation:

  • Windows Microsoft Windows 7
  • Microsoft Windows Server 2008 R2
  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2003 R2 SP2
  • Microsoft Windows Server 2003 R2
  • Microsoft Windows Server 2003 SP2

If you are using Microsoft Small Business Server (SBS 2003 supported or 2008 recommended), it must be installed and working prior to installing GoldMine. Ensure that SBS service packs are current and applied.

Did you know that Windows 7 Starter, Home and Home Premium cannot join domains and do not have Group Policy. First Direct Corp. recommends Windows 7 Professional ,Enterprise or Ultimate for companies that use a Domain.

Workstation Hardware Requirements

Operating System CPU (Intel or AMD) RAM
Microsoft Windows 7 3.0 GHz or faster 2 GB RAM (3 GB or more RAM depending on your database)
Microsoft Windows Vista SP1 3.0 GHz or faster 2 GB RAM (3 GB or more RAM depending on your database)
Microsoft Windows XP SP2 1.5 GHz or faster 1 GB RAM (2 GB or more RAM depending on your database)
Microsoft Windows XP SP3 1.5 GHz or faster 1 GB RAM (2 GB or more RAM depending on your database)

Undocked Workstation Requirements

Microsoft Data Access Components (MDAC) 2.6 or higher must be installed on any shared or undocked workstation to enable database functionality. MDAC is installed automatically with SQL Server.

The following recommendations are made for computers operating when disconnected from a Server.

Undocked Workstation Operating Systems

FrontRange Solutions supports:

  • Microsoft Windows 7 (recommended)
  • Microsoft Windows Vista SP1 (recommended)
  • Microsoft Windows XP SP3 (recommended)
  • Microsoft Windows XP SP2 (supported)
  • Microsoft Windows Server 2008 R2(recommended).
  • Microsoft Windows Server 2008 (recommended).
  • Microsoft Windows Server 2003 R2 SP2 (recommended).
  • Microsoft Windows Server 2003 R2 (supported).
  • Microsoft Windows Server 2003 SP2 (supported).

NOTE: The following 64bit version Windows operating systems are supported:

  • Windows Microsoft Windows 7
  • Microsoft Windows Server 2008 R2
  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2003 R2 SP2
  • Microsoft Windows Server 2003 R2
  • Microsoft Windows Server 2003 SP2

If you are using Microsoft Small Business Server (SBS 2003 supported or 2008 recommended), it must be installed and working prior to installing GoldMine. Ensure that SBS service packs are current and applied.

NOTE: FrontRange Solutions neither supports nor recommends using Windows emulators on Macintosh, Linux, or other operating systems.

Undocked Workstation Hardware Requirements

Operating System CPU (Intel or AMD) RAM
Microsoft Windows 7 3.0 GHz or faster 2 GB RAM (3 GB or more RAM depending on your database)
Microsoft Windows Vista SP1 3.0 GHz or faster 2 GB RAM (3 GB or more RAM depending on your database)
Microsoft Windows XP SP2 1.5 GHz or faster 1 GB RAM (2 GB or more RAM depending on your database)
Microsoft Windows XP SP3 1.5 GHz or faster 1 GB RAM (2 GB or more RAM depending on your database)

Undocked Workstation Performance Considerations

The amount of RAM you have in your Workstation and the CPU speed requirements vary depending upon your database size and these factors:

  • Number of items in the database:
    • Contact Records (1 KB each)
    • Detail Records (2 KB each)
    • History Records (1 KB each)
    • Userdefined fields
  • Number of simultaneous users on the network
  • Database size
  • Mailbox records (often the largest table and most used)

Additional Requirements

  • Microsoft .NET Framework 1.1 must be installed and configured to use the Scheduled Reports feature.
  • Microsoft .NET Framework 2.0 is required for two addons: GoldMine Plus (addon for Microsoft Office) and GISME (GoldMine integration with Microsoft Exchange)
  • Microsoft Visual Studio 2005 .NET (for use with MS SQL 2005) must be installed and configured to create reports for the Scheduled Reports feature. End users do not require this application.
  • Microsoft Visual Studio 2008 .NET (for use with MS SQL 2008) must be installed and configured to create reports for the Scheduled Reports feature. End users do not require this application.
  • Microsoft XML Core Services 6 (for Windows XP SP2 only) is an upgrade but not replacement for versions 3 and 4. Versions 3 and 4 still provide legacy features not supported in version 6. Multiple versions can all be installed and running concurrently.

NOTE: MSXML6 is included with Microsoft SQL Server 2005, Visual Studio 2005, .NET
Framework 3.0, Windows Vista, Windows 7, and Windows XP SP3.


GoldSync Requirements

GoldSync automates the synchronization of data between a host GoldMine system and multiple remote GoldMine systems.

GoldSync supports multiuser/multisite environments and includes support for many simultaneous connections. As the amount of data and number of users increase, GoldSync scales as needed for the workload demand.

TIP: For details on GoldSync implementation and functionality see "About GoldSyn" in the Online Help or contact 1stdirect.com

GoldSync System Requirements

Item Recommended
Operating System Microsoft Windows Server 2003
Microsoft Windows Server 2008
Disk Subsystem RAID Array or mirrored (for larger databases or heavy synchronization load)
RAM Allocation 1 GB (for < 2 GB database with 10 concurrent sync sessions)
Network Connection 100 BaseTX
TCP/IP


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