Help Desk Support

With a complete team of Certified technicians and tech support staff, you can be sure that you get the help you need, when you need it.

GoldBox

Manage Your CRM Data Your Way with the World's Best Add-on for GoldMine®, - The All New GoldBox 9.

	Home Key Features    Import/Update    Contact File Verifier    Merge Purge    Export    Automation    Goldbox Views    Others Versions FAQ Purchase

Frequently Asked Questions

Q: What is GoldBox?

A: GoldBox is an “add-on” software product developed to augment the GoldMine® CRM system. GoldMine® began as a Contact Manager more than 2 decades ago, and today leads the field as an award-winning, full-featured CRM system.

Q: When did GoldBox get started?

A: As GoldMine’s very first software add-on product, the initial GoldBox sale was recorded on April 8th, 1993. Since its inception, GoldBox has received three prestigious award from FrontRange Solutions: Best Add-on Product, Special Recognition and Lifetime Achievement Award.

Q: Who uses the GoldBox product?

A: GoldBox is used by businesses as diverse as insurance companies, banks, colleges, professional sports franchises, churches, software companies, retail stores, restaurants—literally any organization using a product such as GoldMine to track and manage contacts.

Q: What is GoldBox’s primary functionality?

A: GoldBox shines at gritty “under-the-hood” processing, operations that work directly and globally upon data tables. Capabilities include Import/Update, Export, Dupe Prevention, Merge-Purge of main record Duplicates, Global Record Delete, Global Field Replace, Process Scripting and Automation.

Q: Will GoldBox run in a 64-bit environment?

A: GoldBox is a 32-bit app and, therefore, we do NOT offer support for it in a 64-bit environment. As far as whether or not it will successfully run in a 64-bit environment, many experiences have been problematic. It is not recommended.

Q: Will GoldBox work with Unicode fields?

A: GoldBox does NOT write to Unicode fields in an MSSQL table. Typically you don’t need to setup GoldMine tables with the field types NVARCHAR, NTEXT or NCHAR, so this is not a primary concern. It is actually the BDE Administrator that does not recognize these relatively newer Unicode field types.

Q: What other parent products does GoldBox handle?

A: Technically, GoldBox for GoldMine can manipulate data in other systems, especially in the areas of basic import and update, export, table dedupe. That process is rather involved. Currently, GoldBox’s primary usage is to manipulate GoldMine’s data model specifically. Future products may address other systems because the next iteration of GoldBox-type product has been completely redesigned for generic functionality upon data tables.