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Telephony Integration - GoldMine and Your Current Phone System

Whether you're cold calling, introducing yourself to new leads and referrals, following up on active prospects and customers, or fielding incoming inquiries, a large ratio of sales activity takes place on the phone, and when you're on the phone you should be on the record.

For my organization, and others, the use of the phones is a big enough factor that we believe it warrants having tight integration between your phone system and your GoldMine database.

Apart from the features of your phone system alone, here are reasons for tight integration between GoldMine and your phones:

• Screen pops based on incoming caller ID can save time searching for the GoldMine record
• Automated capture of incoming callers phone number can prove very useful
• Speed dialing with GoldMine reduces wrong dials and increases productivity as much as 15%
• Conduct outbound call campaigns with power dialing to a call list can lift productivity 30%
• Calls will be better tracked if the system automatically initiates a "completed call" and captures the actual call duration.
• Better call tracking in the context of your CRM records means enhanced reporting and great accountability

It just makes common sense - if you're going to put people's phone numbers into your GoldMine database you should let your GoldMine database dial the phone for you!

This webinar is going to demonstrate to you how you can achieve this with your current phone system! We're going to show you what telephony integration looks like with GoldMine and discuss the benefits. We'll also tell you how you can get started today without having to buy a new phone system.

Register for the webinar

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