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What are the differences between the 'sync through Outlook' and 'direct sync'?
The 'sync through Outlook' is a two-step process, which requires you to
sync your device with Outlook using ActiveSync, then manually run the
CompanionLink synchronize to transfer your PIM and contact manager data
to the mobile device.
The 'direct sync' is an automatic, one-step process. Whenever
your device is in its cradle, data will be synchronized between your
device and your PIM/contact manager application.
There are certain limitations with the 'direct sync' method. These include:
- You cannot sync with Outlook. It only synchronizes with ACT!, GoldMine, and Lotus Notes
- You cannot sync multiple databases
- You cannot exclude your personal data from the sync
Does CompanionLink sync with Symbian/Nokia devices?
Yes, CompanionLink can sync with devices running the Symbian
operating system that are capable of synchronizing to Outlook. It is a
two-step process:
- Set CompanionLink to sync your contact manager to Outlook
- Use your device's own synchronization software to move the Outlook data to the mobile device
What contact managers does CompanionLink sync with?
CompanionLink syncs with ACT!, GoldMine, Lotus Notes, Outlook and Outlook Express.
Is CompanionLink compatible with GoldMine SQL?
Yes, CompanionLink Professional is compatible with GoldMine SQL. To
upgrade from CompanionLink Express, please visit our order page.
Can CompanionLink sync with Exchange folders?
Yes, CompanionLink can sync with Exchange folders. However, this feature is not currently available for Pocket PC handhelds.
What are the differences between the evaluation version of CompanionLink and the full version?
The evaluation version is fully functional for a trial period of 14
days. You will need to purchase the full version after the trial period
expires.
Can I sync more than one database to my mobile device?
Yes, however you cannot do this with the 'direct sync' method. With any
other method/handheld, if the databases are for different conduits
(such as synchronizing your ACT! contacts and your GoldMine calendar
with your mobile device), then you can do this with CompanionLink
Express. If your databases are for the same conduit (such as two ACT!
contact databases), then you will need CompanionLink Professional.
(Synchronizing two databases with BlackBerry devices requires
BlackBerry OS 4.0.2.x or higher).
Can I sync email?
No. While the software that came with your mobile device may have the
capability to synchronize email messages, CompanionLink does not.
Instead, our software focuses on synchronizing your contact management
software with your mobile device(s).
Can CompanionLink sync notes?
Yes, CompanionLink can synchronize all of the following types of notes, although not all at the same time:
- Memo Pad area of a Palm handheld
- Memo Pad area of a BlackBerry handheld
- Notes area of a Windows Mobile/Pocket PC handheld
- Notes area of Outlook
- Notes tab of a contact in GoldMine
- Entries in the Notes/History tab of a contact in ACT!
- Notes on a contact
- Notes on an activity
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