GoldMine IP Voice Suite from FrontRange Solutions has received a 2006 TMC™ Labs Innovation Award presented by Technology Marketing Corporation (TMC.) In bestowing the honor, Tom Keating, Chief Technology Officer of TMC and Executive Technology Editor of TMC Labs, wrote: “GoldMine IP Voice Suite is a unique customer interaction solution that combines IP telephony and CRM into a single, comprehensive solution.”

According to Keating: “The TMC Labs Innovation Award’s sole purpose is to distinguish products and services that have unique features and that often help to carve out a new market niche or start a trend. This award is also about recognizing products and services with creative and ground-breaking features their competitors’ solutions often lack.”

GoldMine IP Voice Suite delivers an enterprise-class VoIP telephony application that includes full integration to GoldMine® Corporate Edition CRM to help companies elevate the quality of interactions with their customers, which in turn boosts sales, increases customer loyalty and raises the productivity of service teams. The product includes an advanced, software-based IP telephony system (FrontRange™ IP Office) with Unified Messaging, Auto Attendant, inbound and outbound productivity applications, as well as easy to use management tools.

“Our solutions aim to enable companies to boost revenue by increasing their close ratio on sales,” said Kevin Smith, FrontRange Vice President of Products. “By bringing together the two most powerful business tools for customer contact into one solution, GoldMine IP Voice Suite helps deliver on that promise.”

The Innovation Award is the second such honor for GoldMine IP Voice Suite in as many months. In August, the solution received the 2006 IP Contact Center Technology Pioneer Award presented by Technology Marketing Corporation’s Customer Inter@ction Solutions® magazine http://www.cismag.com/