FrontRange Solutions, maker of GoldMine Software announced May 13, 2008 that First Direct Corporation won the #1 Partner of the Year Award for GoldMine software for 2007-2008.
First Direct has received this award consecutively since 2004. In a year when FrontRange Solution saw dramatic growth in GoldMine sales, First Direct proved again that it was able to maintain its high standing. Given the competitive nature of the CRM industry and the GoldMine Partner Channel, this is a major achievement and demonstrates that First Direct is both an exceptional service provider and superior marketing & sales organization.
IT Service Management and CRM channel honored for top performance and commitment to exceed customer expectations, solve business problems
PLEASANTON, Calif. – July 10, 2008 – FrontRange Solutions® recently recognized its top global partners for their exceptional business performance, revenue growth and overall commitment to providing FrontRange customers with the best solutions, service and support. The winners of the Top Partner of the Year awards were honored during the company’s Global Sales meeting, where FrontRange CEO Michael McCloskey commended them for their inventiveness, reliability and uncompromising customer attentiveness.
"FrontRange partners play a central role in our business strategy and in our value proposition to customers around the world," said McCloskey. "Our Partner of the Year awards give us the opportunity to recognize the hard work and dedication they give to the marketing, implementation and support of our industry-leading customer relationship and IT management solutions."
The winning partners were chosen for their results in several key categories, including revenue generation, certification and customer satisfaction.
SMA Management Systems, based in White Plains, N.Y., received top honor in the ITSM sector, winning Service Management Partner of the Year for the fifth year in succession. Steve Dryer, SMA CEO, commented, “We’re extremely proud of this recognition. The FrontRange solutions portfolio allows us to provide our customers with best-in-class IT service management solutions, based on ITIL standards, which can be readily integrated with their business processes."
The FrontRange Solutions CRM Partner of the Year award went to First Direct Corp. of Hopewell Junction, N.Y. “It’s an honor for us to be named the #1 CRM Global Reseller of the Year,” said Bob Ritter, president, First Direct Corp. “By teaming with FrontRange, we are well positioned to respond to the changing needs of our users, who are seeking every competitive advantage to win new customers and grow their business with current clients.”
Other top partner award winners included:
NORTH AMERICA:
Anton Systems, Inc.
Avante Solutions, Inc.
Publish or Perish
StarCare Systems, Inc.
The Trainer’s Advisory Network Ltd.
Ticomix, Inc.
W-Systems Corp.
EMEA:
Armstrong Consultants, UK
Bechtle Logistik & Service GmbH, Germany
CRMworks Ltd., UK
ForwardIT, Netherlands
Net Solution, Germany
ptecs GmbH, Germany
Syncforce, Netherlands
APAC:
Aaromba Technologies, Australia
About FrontRange Solutions
FrontRange Solutions develops software and services that growing mid-size firms and distributed enterprises rely on every day to build great customer relationships and deliver high-quality customer service. The company applies a unique combination of innovation and automation with a standards-based approach to simplify core business processes, including: IT service management; customer relationship and sales force management; and PC lifecycle management. More than 150,000 of the world’s best-known brands use FrontRange offerings to quickly improve their interactions with external and internal clients and achieve better business results.
First Direct Corp. Wins Top Honors
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#1 GoldMine Partner 