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Home >> Resources >> Articles & Reviews

FRONTRANGE SOLUTIONS RECEIVES 2008 CRM eXCELLENCE AWARD FROM CUSTOMER INTERACTION SOLUTIONS MAGAZINE

GoldMine Premium Edition and FrontRange Voice honored
with prestigious industry award for
leadership in customer relationship management

PLEASANTON, Calif. – April 22, 2008 FrontRange Solutions® announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions magazine (www.cismag.com) has named GoldMine® Premium Edition and FrontRange Voice as recipients of CRM Excellence Awards. Customer Interaction Solutions has been the premier publication in the CRM, call center and teleservices industries since 1982.

“We are honored to be recognized by Customer Interaction Solutions for this award,” said Michael McCloskey, CEO of FrontRange Solutions. “The award demonstrates the power of extending CRM with communications solutions to the market. Together, our GoldMine Premium Edition and Voice solutions help users achieve better business results.”

The ninth-annual CRM Excellence Awards winners were chosen on the basis of the product or service’s ability to help extend and expand the customer relationship to become all-encompassing, covering the entire enterprise and the entire lifetime of the customer. The CRM Excellence Awards are based on solid performance metrics: facts and numbers demonstrating the improvements that the winner’s product has made in a client’s business.

“FrontRange Solutions has demonstrated to the editors of Customer Interaction Solutions that its products and services have substantially improved the processes of its clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset ... their customers,” said Nadji Tehrani, founder and chairman of TMC.

Together with GoldMine Premium Edition, FrontRange Voice is the foundation for a cost-effective, customer-pleasing communications strategy. FrontRange Voice is integrated with the award-winning GoldMine Premium and Enterprise Edition applications to provide seamless access to information from either application, as well as to streamline workflow, increase customer satisfaction and lower costs.

The CRM Excellence Awards winners for 2008 can be found in the May and June issues of Customer Interaction Solutions magazine.