CALL TODAY: 845 221 3800

Help Desk Support

With a complete team of Certified technicians and tech support staff, you can be sure that you get the help you need, when you need it.

"I am really impressed wth your company. I hope that I can figure out how to give my customers the same quality of customer support that you guys do."

David Davis
Livebythepark Inc. ©

Home >> FrontRange Voice

FrontRange Voice

FrontRange Voice is a comprehensive IP business telephone system and call center management system. Designed from the ground up entirely in software, this standards-based design provides an advanced business phone system for feature-rich voice communications that replaces complex, proprietary telephony hardware.

View Flash Demo! (7 min)

An Integrated Solution With All the Features You Expect

	Office Phone
Automation’s ROI includes more than lowering the costs of repetitive business processes. Automation allows you to quickly identify exceptions, apply resources and enforce priorities. Real-time service data lets you address issues before they become problems. • Desktop Handsets • PC Soft Phone • Unified Messaging
Learn More

	Support Desk
Productivity gains come naturally as you streamline workflow, manage change efficiently, and optimize the benefits of change. Service responsibilities have frequently expanded across multiple business units. ITSM enables you to standardize IT processes. • Screen Pops • Self Service Management • Skills Based Routing
Learn More

	Telesales
ITSM has moved from simply maintaining system stability to aligning people and IT with the delivery of business value. ITSM must continually improve service delivery and customer satisfaction, increase productivity of the business overall, and contribute to the bottom line. • Automated Dialer • Call Scripting • Call Routing
Learn More

	Remote Users
Regulatory needs, such as SOX, COBIT, HIPAA, ISO, present complex challenges. ITSM allows you to stay in compliance and prove compliance, without compliance becoming your core competency. ITSM provides tools for corporate governance, data security/privacy, and sound financial reporting. • At Home Agents • Outsourced Agents • Distributed Facilities
Learn More